- Description
- Reviews
- Warranty
- Shipping
At Auto 101, our goal is 100% customer satisfaction. As such, please read the important information below to ensure a smooth buying and installation process.
Compare part number between listing and original part to ensure compatibility.
Due to the fact that these are used products, there may be markings and minor scratches, any notable defects will be highlighted in the listing.
Be sure to refer to product images for any sort of markings or damage. Bulbs and relays, if present, are not warrantied.
USPS or UPS are used for shipping. We have a one-day handling time, as such, orders are sent out on the following business day, Monday through Friday.
All parts are pulled from running vehicles before being listed, if a product arrives with any defect not shown in the listing or if a product is not functional, we offer a 60-Day Warranty.
Please contact us right away if you have any issues, questions, or remarks. It is important to us that you are completely satisfied with your purchase.
Warranty
At Auto101, we stand behind the quality of our products and offer a Lifetime Warranty on select items. Our goal is to ensure that you are completely satisfied with your purchase and that our products serve you well throughout their life.
What is Covered
Our Lifetime Warranty applies to specific items indicated at the time of purchase. This warranty covers any defects in material or workmanship under normal use during the lifetime of the product. If a defect occurs, we will either repair the item or replace it at our discretion. Warranty is reedamable one time only.
What is Not Covered
The warranty does not cover: Damage caused by misuse, accidents, alterations, or negligence Any product that has been modified or used for purposes other than its intended design
Our Rights
We reserve the right to deny replacements or warranty claims for any reason, including but not limited to, misuse, improper installation, or damage not covered under the warranty. Auto101 also reserves the right to modify or change the terms of this warranty at any time, without prior notice.
How to File a Claim
To initiate a warranty claim, please contact our customer service team at [Contact@auto101.net]. You will be required to provide proof of purchase and details of the issue. We are committed to providing the best possible service and will work with you to resolve any issues in a fair and timely manner.
Shipping
Shipping Information
At Auto101, we work hard to get your order out fast and safely.
We ship Monday through Friday,
excluding holidays—and in some cases, Saturday or Sunday delivery may be available depending on the carrier. We use a variety of trusted shipping partners to get your items to you as quickly as possible.Ordering multiple items? No problem! You might receive them in separate packages, and we’ll send you a tracking email for each one so you’ll always know what’s on the way.
Service Orders
(like SKIM delete, VATS delete, or cloning): Once we receive your module, we’ll complete the service and ship it back within 3 business days—fast, reliable, and hassle-free. Your estimated delivery date will appear at checkout based on your address and shipping choice. We appreciate your trust in Auto101 and can’t wait to help with your order!
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