Auto101 Pro — Terms of Use & Privacy Policy

AUTO101 LLC
Auto101 Pro
Terms of Use & Privacy Policy

Last Updated: April 8, 2026  |  Effective: April 8, 2026
Entity: Auto101 LLC — organized under the laws of the State of Ohio, United States.

TERMS OF USE

These Terms of Use ("Terms") govern your access to and use of the Auto101 Pro mobile application (the "App"), offered by Auto101 LLC ("Auto101 LLC," "we," "us," or "our"). Auto101 LLC is a limited liability company organized and existing under the laws of the State of Ohio, United States. These Terms and the Privacy Policy below apply to the same App on Android and iOS (including distribution via Google Play and the Apple App Store). By downloading, installing, accessing, or using the App, you agree to these Terms and the Privacy Policy below. If you do not agree, do not use the App.

1. Ohio Consumer Protection and Non-Waivable Rights

Auto101 LLC strives to describe the App and its functionality accurately and not to misrepresent material facts, consistent with the Ohio Consumer Sales Practices Act and other applicable law (Ohio Revised Code Chapter 1345 and related provisions). NOTHING IN THESE TERMS IS INTENDED TO LIMIT ANY RIGHT THAT CANNOT LEGALLY BE WAIVED UNDER OHIO LAW OR U.S. FEDERAL LAW, INCLUDING NON-WAIVABLE CONSUMER PROTECTION RIGHTS THAT APPLY TO YOUR TRANSACTION. If any part of these Terms is held unenforceable as to you, the remainder stays in effect to the fullest extent permitted.

2. Eligibility and Accounts

You represent that you have legal capacity to enter into these Terms. If you use the App for an organization, you represent authority to bind it. You are responsible for account credentials and all activity under your account. You must provide accurate information where the App requests it. You may permanently delete your account from within the App as described in Section 12 below; deletion is not limited to temporary deactivation.

3. License to Use the App

Auto101 LLC grants you a limited, non-exclusive, non-transferable, revocable, non-sublicensable license to install and use the App on devices you own or control, for personal or internal business use, in line with platform rules (e.g., Google Play, Apple App Store) and documentation. You may not: copy except for backup as allowed by law; modify, adapt, or create derivative works; reverse engineer, decompile, or attempt to extract source code except where prohibited from waiving that right; remove notices; rent, lease, or sell access; or use the App to build a competing product.

4. Acceptable Use

You agree not to use the App: (a) in violation of applicable law (including Ohio and U.S. law) or third-party rights; (b) to harm, harass, or defraud others; (c) to interfere with or disrupt the App, servers, networks, or security; (d) to access systems or data without authorization; (e) to distribute malware or harmful code; (f) to scrape or use automated access in a way that burdens our infrastructure without written permission; or (g) for any unlawful automotive work or to defeat emissions or safety systems where prohibited.

5. Vehicle Diagnostics, Safety, and No Professional Advice

THE APP PROVIDES INFORMATIONAL AND DIAGNOSTIC ASSISTANCE ONLY. IT DOES NOT CONSTITUTE PROFESSIONAL AUTOMOTIVE, ENGINEERING, OR LEGAL ADVICE. IT IS NOT A SUBSTITUTE FOR CERTIFIED TECHNICIANS, OEM SERVICE INFORMATION, OR SAFETY PROCEDURES. OBD2 DATA AND TROUBLE CODES MAY BE WRONG, INCOMPLETE, OR MISLEADING IN YOUR SPECIFIC CASE. YOU ALONE DECIDE WHETHER AND HOW TO SERVICE A VEHICLE. YOU ASSUME ALL RISKS OF PROPERTY DAMAGE, PERSONAL INJURY, DEATH, FINES, WARRANTY VOIDANCE, OR OTHER LOSS FROM USE OF THE APP, THIRD-PARTY ADAPTERS, OR VEHICLE WORK. AUTO101 LLC DISCLAIMS LIABILITY FOR SUCH HARMS TO THE FULLEST EXTENT PERMITTED BY LAW. Additionally, no diagnostic result or DTC code from the App should be acted upon without independent verification by a qualified, licensed automotive technician. Auto101 LLC is not liable for any vehicle damage, personal injury, or consequential loss arising from reliance on App outputs, including but not limited to incorrect repair procedures, misidentified parts, or safety system interference.

6. Third-Party Hardware, Software, and Services

The App may work with third-party OBD2 adapters, vehicle systems, mobile operating systems, and services (including Google LLC services such as Google Sign-In and Firebase/Cloud, push providers such as OneSignal, and platform Bluetooth stacks). Auto101 LLC does not control and is not responsible for third-party products, accuracy of their data, or their availability. Your use of third-party services is subject to their terms and privacy policies. Auto101 LLC expressly disclaims all liability for damages arising from: (a) defects or malfunctions in third-party OBD2 adapters or compatible hardware; (b) inaccurate data transmitted by third-party devices; (c) interruptions or failures in third-party services; or (d) incompatibility between the App and third-party hardware or software.

7. Intellectual Property

The App, Auto101 LLC branding, logos, and content we provide are protected by copyright, trademark, and other laws. Except for the limited license above, Auto101 LLC reserves all rights. "Auto101," "Auto101 Pro," and related marks are trademarks of Auto101 LLC or its licensors. Feedback you give us may be used without obligation to you.

8. User-Generated Content

If the App allows you to submit, upload, or share content (including diagnostic notes, photos, comments, or repair logs) ("User Content"), you retain ownership but grant Auto101 LLC a worldwide, royalty-free, sublicensable, non-exclusive license to use, reproduce, modify, and display such User Content solely for operating and improving the App. You represent that your User Content does not infringe third-party rights, violate applicable law, or contain harmful, defamatory, or obscene material. Auto101 LLC may remove User Content at any time for any reason without notice.

9. Arbitration Agreement

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.(a) Agreement to Arbitrate. Except for disputes that qualify for small claims court, you and Auto101 LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the App ("Dispute") will be resolved by binding individual arbitration under the American Arbitration Association ("AAA") Consumer Arbitration Rules, rather than in court.(b) Waiver of Jury Trial. YOU AND AUTO101 LLC WAIVE ANY RIGHT TO A JURY TRIAL.(c) Waiver of Class Actions. YOU AND AUTO101 LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. If this class waiver is found unenforceable, then the entirety of this arbitration agreement shall be null and void.(d) Opt-Out. You may opt out of arbitration within 30 days of first accepting these Terms by emailing us at the address listed in the App with "ARBITRATION OPT-OUT" in the subject line. Opting out does not affect other provisions of these Terms.(e) Exceptions. Either party may seek emergency injunctive relief in court to protect intellectual property or prevent irreparable harm. Nothing in this section limits mandatory consumer protection rights under Ohio law or federal law.(f) Governing Rules. The AAA rules are available at www.adr.org. If AAA is unavailable, the parties shall agree on an alternative arbitral forum. The arbitrator shall apply Ohio law.

10. Subscription, Pricing, and Refund Policy

(a) Subscriptions. The App may offer free and paid subscription tiers. Paid features, pricing, and billing cycles are described in the App and/or applicable app store listing. Subscriptions auto-renew unless cancelled in accordance with app store rules. (b) Refunds. Refund eligibility is governed by the applicable app store (e.g., Google Play, Apple App Store) policies. Auto101 LLC does not independently process refunds for app store purchases. For any in-app purchases processed directly by Auto101 LLC, refund requests must be submitted within 14 days of the charge. We reserve the right to deny refund requests that do not meet our policy. (c) Price Changes. We may change subscription pricing at any time. We will provide reasonable notice of price changes through the App or store listing. Your continued use after the price change takes effect constitutes acceptance of the new pricing. (d) Taxes. You are responsible for any applicable taxes on your purchases.

11. DMCA / Copyright Infringement

Auto101 LLC respects intellectual property rights. If you believe that content in the App infringes your copyright, please send a written notice to our designated agent at the contact information listed in the App or store listing, including: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material claimed to be infringing; (d) your contact information; (e) a statement of good faith belief; and (f) a statement under penalty of perjury that the information is accurate and you are the copyright owner or authorized to act on their behalf. Counter-notices and repeat infringer policies are available upon request.

12. Account Deletion

You may initiate permanent deletion of your account at any time from within the App. You are not required to use email or telephone as the only way to complete deletion (consistent with App Store Review Guideline 5.1.1(v)). After you sign in: on the main Tool Selection screen, tap Account, tap Delete Account, and confirm in the system confirmation dialog. We delete your Firebase Authentication user and remove your user profile document in our Firestore database, along with associated personal information we hold for that account, except where retention is required by law or legal process (for example certain billing, fraud-prevention, or regulatory records, if applicable). If you use Sign in with Apple or Google Sign-In, deletion follows Apple, Google, and Firebase authentication rules. You may also contact support listed in the App if you need help, but account deletion can be completed in-app without relying solely on customer service. Upon deletion: (a) your right to use the App terminates; (b) data stored only on your device may need to be cleared locally; (c) deletion is irreversible except as required by law.

13. Beta and Early Access Features

Auto101 LLC may from time to time make beta, preview, or early-access features available ("Beta Features"). Beta Features are provided "AS IS" without warranty of any kind. They may be modified or discontinued at any time without notice. Your use of Beta Features is at your sole risk. Feedback you provide about Beta Features may be used by Auto101 LLC without any obligation to you.

14. Updates, Changes to the App, and Termination

We may issue updates (including automatic updates through app stores), change features, or discontinue the App or any part of it. We may suspend or terminate your access for breach of these Terms, risk to security, or legal requirements. Provisions that should survive termination (including warranty disclaimers, liability limits, indemnity, arbitration, governing law) survive termination.

15. Disclaimers of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, ACCURACY, AND NON-INFRINGEMENT. AUTO101 LLC DOES NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS; IN THAT CASE DISCLAIMERS APPLY TO YOU ONLY TO THE EXTENT ALLOWED.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER AUTO101 LLC NOR ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, LICENSORS, OR SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS OR THE APP, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY. AUTO101 LLC'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE APP OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID AUTO101 LLC SPECIFICALLY FOR THE APP IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100). THESE LIMITS DO NOT APPLY WHERE PROHIBITED BY LAW.

17. Indemnification

You will defend, indemnify, and hold harmless Auto101 LLC and its affiliates, directors, officers, employees, contractors, licensors, and suppliers from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the App; (b) your User Content or conduct; (c) your violation of these Terms; (d) your violation of third-party rights; (e) any vehicle repairs, modifications, or services you perform or have performed based on information from the App; or (f) any personal injury or property damage arising from your use of or reliance on the App, in each case except to the extent caused by Auto101 LLC's willful misconduct.

18. Governing Law (State of Ohio)

These Terms and any dispute arising out of or relating to the App or these Terms are governed by the laws of the State of Ohio, United States, without regard to conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

19. Venue (Ohio)

Subject to the Arbitration Agreement above and mandatory consumer protections, you agree that exclusive jurisdiction and venue for any dispute not subject to arbitration will lie in the state or federal courts located in the State of Ohio, and you consent to personal jurisdiction there. Auto101 LLC may seek injunctive relief in any court of competent jurisdiction to protect intellectual property or security.

20. Electronic Communications and SMS

You consent to receive electronic communications from Auto101 LLC (e.g., in-app notices, email to your account address) regarding the App and legal notices. You are responsible for keeping contact details current.

21. Export and Sanctions

You represent that you are not located in a country subject to U.S. embargo or designated as prohibited, and that you are not on a U.S. government restricted-party list. You will not use or export the App in violation of U.S. export laws.

22. Assignment

Auto101 LLC may assign these Terms in connection with a merger, acquisition, or sale of assets. You may not assign without our consent.

23. Force Majeure

Auto101 LLC is not liable for delay or failure caused by events beyond our reasonable control (including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network or power failures, or platform or store outages).

24. Changes to These Terms

Auto101 LLC may modify these Terms by posting a revised version in the App and updating the "Last Updated" date. Material changes may require additional notice where required by law or app store rules. Continued use after the effective date may constitute acceptance where permitted. If you do not agree, stop using the App and uninstall it.

25. Entire Agreement; Severability; Language

These Terms and the Privacy Policy are the entire agreement between you and Auto101 LLC regarding the App. If a provision is invalid, the rest remains. The English version controls if translated.

PRIVACY POLICY

This Privacy Policy explains how Auto101 LLC collects, uses, discloses, and protects information when you use Auto101 Pro (the "App"). It applies whether you use the App on Android or iOS (including the Apple App Store and Google Play). Auto101 LLC is organized under the laws of the State of Ohio, United States. By using the App, you acknowledge this Policy together with our Terms of Use. The in-app summary and this page should be read together; account deletion is available in the App as described in Section 12 of the Terms and in Section 10 below.

1. Scope

This Policy applies to the App and related support channels Auto101 LLC operates. It does not govern third-party sites or services you link to from the App; their policies apply.

2. Categories of Information We May Collect or Process

(a) Identifiers and account data: If you sign in with Sign in with Apple, Apple and our authentication stack process identifiers that may include your Apple ID, name or email (including Apple’s private relay email where applicable), and related tokens. If you sign in with Google, authentication services process identifiers such as your email address, name, and Google account identifiers. We may store in Google Firebase/Firestore: Firebase user ID, email, display name, last sign-in time, authentication provider list, and similar account fields needed to run the App. (b) Device and technical data: Device model, manufacturer, operating system version, app version, language, time zone, IP address (as processed by our infrastructure or providers for security and delivery), and diagnostic logs where needed for reliability and security. (c) Usage data: In-app actions, crash or performance data, and similar analytics our tooling may collect to improve stability (subject to our configuration and platform settings). (d) Vehicle / OBD session data: Data exchanged between your phone and a compatible OBD2 adapter for diagnostics is generally processed on your device. Auto101 LLC does not intend to upload raw vehicle diagnostic streams from normal use to our servers for storage. (e) Communications: Content you send to support (email, forms, chat) including attachments you choose to provide. (f) Push notifications: If you opt in, OneSignal (or similar) may process push subscription IDs and related tokens to deliver messages.

3. Sources

Information comes from you, your device, your use of the App, authentication partners (e.g., Apple, Google), hosting and backend providers (e.g., Firebase), and notification providers.

4. How We Use Information

Auto101 LLC uses information to: operate, maintain, and secure the App; authenticate users; provide customer support; send service and transactional messages; improve features and reliability; detect fraud, abuse, and security incidents; comply with legal obligations; enforce our Terms; and communicate about products where allowed by law and your preferences.

5. Legal Bases (EEA/UK and Similar Regions)

If GDPR or UK GDPR applies, Auto101 LLC relies on: performance of a contract; legitimate interests (e.g., security, fraud prevention, product improvement) where not overridden by your rights; consent where required; and legal obligations.

6. Disclosure of Information

Auto101 LLC may share information with: service providers who process data on our instructions (e.g., Google Firebase, Google Sign-In, Sign in with Apple–related authentication flows, OneSignal, cloud hosting). Those providers must protect personal data appropriately and use it only to provide services to us, consistent with this Policy and applicable law. We may also share with professional advisers when required; acquirers in a merger or asset sale (subject to safeguards); and authorities when required by law, legal process, or to protect rights, safety, or security. Auto101 LLC does not sell your personal information for monetary consideration as a data broker business.

7. Data Breach Notification

In the event of a data breach that is reasonably likely to result in a risk to your rights and freedoms, Auto101 LLC will notify affected users and, where required, applicable regulatory authorities, within the timeframe required by applicable law (e.g., 72 hours under GDPR; applicable state law deadlines). Notification will be made via email to your account address or through in-app notice, and will include: (a) a description of the nature of the breach; (b) the categories and approximate number of individuals and records affected; (c) the likely consequences; and (d) measures taken or proposed to address the breach. You should keep your contact information current to ensure receipt of any breach notifications.

8. Bluetooth and Location (Android)

The App uses Bluetooth to connect to OBD2 adapters. On some Android versions, the system requires location permission for Bluetooth scanning. Auto101 LLC does not use that permission to track your GPS location for advertising. If precise location is never needed, platform settings may still show the permission; we use it only as required for Bluetooth discovery per OS rules.

9. Cookies and Similar Technologies

The Auto101 Pro mobile App does not use browser cookies in the web sense; SDKs and platforms may use device storage or identifiers as described by Google, OneSignal, Apple, and platform documentation.

10. Retention; in-app account deletion

Auto101 LLC retains personal information only as long as necessary for the purposes described in this Policy, including security, dispute resolution, and legal compliance, then deletes or de-identifies where feasible. Account data generally persists until you delete your account or we remove it consistent with this Policy.

In-app deletion (App Store requirement): Signed-in users may permanently delete their account from the main Tool Selection screen: tap Account, then Delete Account, and confirm. We delete your Firebase Authentication account and your Firestore user profile for that account, subject to legal retention exceptions described in the Terms. You are not required to email or call as the only means to delete your account.

11. Security

Auto101 LLC uses reasonable administrative, technical, and organizational safeguards appropriate to the nature of the data. No system is perfectly secure; you should protect your device and accounts.

12. Your Privacy Rights (U.S. and General)

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of personal information, or to opt out of certain processing. Ohio residents: Ohio law may provide protections in consumer transactions; proposed comprehensive state privacy bills (if enacted) may add specific duties. California residents: see Section 14. To exercise rights, contact us via the support method listed in the App or store listing. We may verify your request as permitted by law.

13. Ohio Attorney General and Consumer Complaints

Ohio consumers with questions about consumer protection may visit the Ohio Attorney General's office online for general information about Ohio consumer laws. This reference does not create a special relationship with any agency.

14. California Residents (CCPA/CPRA Summary)

If the California Consumer Privacy Act / California Privacy Rights Act applies, you may have rights to: know categories and specific pieces of personal information collected; delete personal information; correct inaccuracies; and opt out of sale/sharing. Auto101 LLC does not sell personal information for monetary consideration in the traditional sense. We do not knowingly sell or share personal information of minors under 16 for targeted advertising without opt-in. You may designate an authorized agent where permitted. We will not discriminate against you for exercising your rights.

15. Children

The App is not directed to children under 13. Auto101 LLC does not knowingly collect personal information from children under 13 in a manner that violates the U.S. Children's Online Privacy Protection Act (COPPA). If you believe we have, contact us for deletion.

16. International Transfers

If you access the App from outside the United States, your information may be processed in the U.S. and other countries where Auto101 LLC or providers operate. We use appropriate safeguards as required by applicable law (e.g., standard contractual clauses where relevant).

17. Do Not Track

There is no uniform mobile "Do Not Track" standard; Auto101 LLC follows platform and provider settings for analytics and ads where applicable.

18. Changes to This Privacy Policy

Auto101 LLC may update this Policy. We will post the new version in the App and change the "Last Updated" date. Where required, we will provide additional notice (e.g., in-app banner or email notification).

19. Contact

For privacy requests or questions, use the contact information in the App or on our official app store listing (support email or web form). For legal notices, use the designated legal contact if published in the store listing.